Website Data & Privacy
Last updated: .
This is a technical overview of the features of Castallo and Silky’s website, provided for information only. It is not a privacy policy. It describes what is known about how the website works as of the date above, and it may be incomplete or out of date.
Forms and submissions
If you ask a question about how this website handles your information or report an accessibility problem, your name, email address, message, and the page address are emailed to the people who maintain this website to help investigate and respond.
This website uses Postmark to deliver email, including messages sent through website forms and emails about orders or registrations. Postmark receives the email contents and recipient addresses to deliver these messages. See Postmark’s data processing terms.
This website uses Akismet to check form submissions for spam. These checks send submitted text and contact details, along with information such as your IP address and browser details, to Akismet. See Akismet’s privacy information.
Website forms include information about the ad, newsletter, or other campaign that brought you here, when that information is available. This helps the recipient understand how you found the website.
Cookies, storage, and measurement
This website remembers campaign information from the link you followed, such as the ad or newsletter that brought you here. It saves this information in your browser and uses it for up to 30 days.
This website uses a security cookie to help protect forms against submissions made without your permission.
Connected services
This website uses Cloudflare to deliver pages and help protect the website. Requests pass through Cloudflare, which receives network information such as your IP address and the pages you request. See Cloudflare’s privacy information.
Hosting, logs, and stored data
This website temporarily stores information about your visit to support forms and other interactive features. This includes information needed to show form errors and, on pages where you place orders, remember your cart and show your order confirmation.
If a form’s email cannot be sent, error records may include the information you submitted. The people who maintain this website use these records to investigate the problem and recover the message.
The people who maintain this website operate the server software that records requests to this website. These records include information such as IP addresses, pages requested, visit times, and browser details. They help keep the website running and investigate problems.
The people who maintain this website operate this website’s software on servers provided by Hetzner. These servers process requests for the website’s pages and services and store website data.
Server logs and other information about this website’s operation are sent to monitoring systems operated by the people who maintain this website. These systems run on servers hosted by Hivelocity and help detect and investigate problems.
The people who maintain this website create and manage database copies and backups of this website’s data using Backblaze storage. Backups can include stored submissions, session information, and uploaded files. Older backups may retain information after it has been removed from the website’s current records.
The people who maintain this website use Sentry to investigate website errors. Sentry receives error reports that include diagnostic details and may include information from your request or form submission.
For questions about this technical overview or how this website handles your information, use the form below.